Tech news

Fiserv ,  a leading global provider of payments and financial services technology, and ADP, a leading global technology company providing human capital management (HCM) solutions, announced a strategic partnership that brings together Fiserv’s preeminent small business solutions, including Clover and CashFlow Central, with the industry-leading small business payroll and HR solution, RUN Powered by ADP. “This strategic partnership with ADP furthers our commitment to building out an integrated solution that meets the unique needs of today’s small business owner” With Fiserv research finding that 87 percent of small business owners are interested in one easy-to-use business management system, ADP and Fiserv have a unique opportunity to deliver a robust solution that combines a premier set of capabilities across payroll, cash management, and payments to meet the critical operational needs of small business owners. Through this partnership, ADP and Fiserv will offer U.S.-base...

Redefines Customer Success and Support Hiring with Skills Assessments and Customizable AI-Powered Interviews CodeSignal , a leading skills intelligence platform, announces the launch of AI Interviewer for Customer Success and Support, an AI-native interview solution designed to help companies efficiently hire top customer success and support talent. Leveraging CodeSignal’s advanced skills-based assessments and customizable simulations, the solution enables hiring teams to evaluate candidates’ real-world customer success competencies quickly, streamlining the hiring process, ensuring consistency, and reducing time spent on hiring. AI Interviewer for Customer Success and Support combines CodeSignal’s extensive data from over 2.7 million skills evaluations with proprietary talent science research and unique conversation simulation technology. This powerful simulation allows for roleplays and tailored interview questions that mirror real customer interactions, giving companies the flexi...

Latest Release Delivers Enhanced AVD, IoT, and Citrix CVAD Integration Liquidware , the leader in digital workspace management, announces the release of ProfileUnity and FlexApp v6.8.7, debuting at Microsoft Ignite in booth 309. Launching on Nov. 20, this release delivers groundbreaking innovations that Go Beyond Digital Employee Experience (DEX), further enhancing the management and delivery of FlexApps across Microsoft AVD, Windows IoT, and Citrix environments. A standout feature is the integration with Microsoft AVD App attach, allowing direct assignment of FlexApps from Azure Virtual Desktop (AVD). This simplifies application management for administrators while enhancing the user experience in cloud-hosted desktops. For the first time, ProfileUnity and FlexApp now fully support Windows IoT OS devices, introducing advanced filtering capabilities designed specifically for IoT environments. This update enables customers to integrate IoT devices into their workspace management stra...

bswift announces a fully integrated personalized engagement solution aimed at delivering better health care outcomes through data-driven personalization, predictive analytics, and behavioral science.   bswift LLC , an industry leader in employee benefits technology and administration, announced today the launch of its fully-integrated personalization and engagement engine. This solution is a result of bswift’s recent acquisition of Evive Health, LLC, a pioneer in the field with a demonstrated track record of driving outcomes for employees, employers and health plans by optimizing benefit understanding and utilization, resources, and programs for millions of Americans. With this exciting investment, bswift reinforces its mission to lead the benefits administration space and strengthens its role as a strategic ally for its clients – empowering them to deliver on their benefits strategies by motivating plan participants to manage their health and wellbeing proactively. “Our c...

The latest Randstad Workmonitor survey, focusing on artificial intelligence (AI) in the workplace, showcases significant generational divides and evolving perceptions towards AI technology across different age groups. With younger generations leading the integration and acceptance of AI at work, the findings prompt a timely discussion on how businesses can best support the US multigenerational workforce in the digital age. Generational Divide in AI Usage: Gen Z (34%) and Millennials (25%) are at the forefront of utilizing AI for work-related tasks, showing weekly engagement. Gen X (42%) and Boomers (56%) report never using AI, indicating significant resistance or slower adoption rates. Increased AI Skill and Interest Among Younger Workers: Millennials demonstrate a higher proficiency in utilizing AI tools (50%) compared to Gen Z (45%), Gen X (34%), and Boomers (19%). Most Gen Z (53%) and Millennials (52%) believe AI makes their jobs more interesting. Optimism Towards AI’...

We all can think of someone–a former boss, a mentor, or a peer–who helped us when we started our careers. Many members of Gen Z, who were born between 1997 and 2012, are just now entering the workforce and are likely to seek out similar guidance and mentorship to help them kick-start their career journeys.  According to a new report from Udemy , Gen Z is more influenced by senior leadership and talent development teams than any other generation. This is not surprising for a generation that came of age during a global lockdown, which kept them isolated from their peers and mentors. Now, Gen Z is looking to rebuild those connections and get guidance on how to navigate the “new normal” of workplaces.   As leaders welcome Gen Z to the workforce, we need to support them as they begin to have a larger and larger impact within the working world. This requires building trust with these employees to have a positive influence across teams and organizations. We can set an exampl...

In a bold stride forward,  GR8 People  proudly introduces innovative capabilities designed to revolutionize the Talent experience through enhanced personalization, now featuring SMS and MMS options in recruitment marketing campaigns. As digital marketing evolves, the key to success lies in meeting your customers precisely where they are—whether that’s via text or email. With our latest enhancements, recruiting teams can seamlessly engage with job seekers on their terms and at their convenience. What’s the Buzz About MMS? Text messaging, or SMS, has long been a cornerstone of effective marketing campaigns due to its simplicity and impressive open rates. Now, as the demand for richer, more dynamic content grows, MMS (multimedia messaging service) steps in to elevate your outreach. With MMS, you can send compelling visuals of your company culture, share employee testimonials, or keep it simple with branded gifs and emojis to make your message stand out. These dynamic messages ...