Tech news

Paycom Software, Inc. (“Paycom”), a leading provider of comprehensive, cloud-based human capital management software, announced the promotion of Shane Hadlock to president, effective immediately. Hadlock will serve as president and chief client officer, overseeing the company’s strategic operations, cross-functional alignment and continued execution of Paycom’s full-solution automation strategy. Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox “Shane has been instrumental in driving meaningful outcomes for our clients and our business, and he consistently demonstrates strong leadership and an unwavering commitment to operational excellence,” said Chad Richison, Paycom founder and CEO. “His ability to unify teams, strengthen processes and execute at scale has positioned Paycom for long-term growth as we continue delivering even more ROI to our clients.” Hadlock has business and technology leadership experience, including nearly ...

The Interactive EQ 2026 Behavioral Intelligence Index Report reveals execution performance drops sharply under pressure, with middle management declining by up to 70% in high business-risk scenarios.  Interactive EQ  released findings from its 2026 Behavioral Intelligence Index, a first-of-its-kind simulation-based assessment platform designed to measure how employees think, decide, and act under real workplace pressure. Based on more than 5,000 immersive, role-based workplace scenarios conducted across 1,700+ professionals at 46 organizations, 40% of professionals struggle to demonstrate learning or ownership when asked to reflect on a past failure. When Accountability Feels Risky, Learning Weakens As perceived reputational or personal risk increases in the workplace, accountability drops sharply, limiting opportunities for reflection and learning. Rather than demonstrating ownership, participants were more likely to reframe events, externalize blame, or avoid owners...

Recognition and rewards pioneer builds on a long list of industry accolades for delivering superior customer experience  Achievers, the world’s most utilized recognition and reward software that engages nearly 5 million employees every day across 190+ countries, announced that it has won two Stevie Awards in the Customer Service Department of the Year and Best Use of AI by a Customer Service Manager categories of the 20th annual Stevie Awards for Sales & Customer Service. Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox These awards recognize Achievers for transforming its global customer service operations while demonstrating measurable, AI-driven impact at scale. The company consolidated previously fragmented regional support teams into a unified global model that delivers superior, 24/7 service. Specific metrics reflecting the impact of this shift include: Reduced call abandonment rates from 26% to 2% M...

Data shows HR teams balancing employee demand for human interaction with growing technology adoption New research from Conduent Incorporated, a global technology-driven business solutions and services company, highlights the tension HR teams face as they modernize operations, adopting AI and automation while still delivering the human connection employees value. These findings build on Conduent’s 2023 survey exploring employee satisfaction and HR engagement. Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox According to  Humanizing HR: The   2026 State of Experience in the New World of Work , employees who feel genuinely cared for and recognized by their employers are far more likely to report high satisfaction, stronger engagement, and long-term commitment. The study, conducted in partnership with Mercer, surveyed 765 employees and 254 HR professionals across three markets to understand how the HR-emplo...

Giles to Lead Technical Strategy and Drive AI Engineering Innovation for Global Hiring Platform Indeed, the world’s #1 job site and a leading hiring platform, announced that Jim Giles has joined the company as Chief Technology Officer, effective . As CTO, Giles will lead the technical strategy and evolution of Indeed’s global engineering teams, transforming how people get jobs and how employers hire with speed, confidence, and trust. He brings a strong belief in technology as a force for human progress, applying AI intentionally to scale impact without losing sight of the people it serves. Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox “Jim is a proven engineering leader with deep experience scaling technology used around the world,” said Hisayuki “Deko” Idekoba, Indeed CEO. “As hiring enters a new era, his forward-thinking approach to applying AI will help drive a step-change in our platform—ensuring our technology is b...

Chronus, a next-level mentoring and connection platform for the future of work, announced the launch of its Change Adoption  solution which is designed to help organizations move beyond change announcements and training to the moment that matters most:  employees actually adopting new behaviors in the flow of work . Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox Our new Change Adoption solution is designed to provide the space and structure employees need to reflect on the changes you’re making at an organizational level and truly adopt it as their new normal. From AI enablement and operating model shifts to culture changes and cross-functional collaboration, organizations are navigating constant transformation. Yet many change initiatives stall after rollout because employees don’t have enough space to process what the change means, learn from one another, and translate new expectations into real actions. Traditi...