New NEOGOV Report Finds Public Sector AI Adoption is Growing, but Workforce Readiness is Lagging
Survey of more than 4,200 public sector professionals finds agencies are using AI for data analysis, communications and workflow automation, while many still lack formal policies and employee training Public sector HR teams are facing a new operating reality defined by workforce shortages, limited resources, growing workload demands and rapid technology change. Many agencies are no longer treating these constraints as temporary disruptions, but as ongoing conditions they must plan around with AI playing a major, but not yet perfected, role. Public sector HR employees are increasingly turning attention toward technology as a potential source of relief in the face of persistent workforce challenges, but many agencies lack the policies, training, and organizational alignment needed to scale these efforts effectively. These findings and more were released today in a new research report from NEOGOV , a workforce management platform purpose-built for the public sector. NEOGOV’s 2...