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HR Tech and Predictive Workforce Planning – Using Data and AI to Forecast Talent Needs Before Gaps Appear

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Workforce planning is about to change in a big way. Changing global markets, faster AI disruption, remote and hybrid work models, and skills that don’t last as long are all changing the way businesses compete. Jobs that were important two years ago are now being automated, improved, or redefined. At the same time, new skill categories are appearing faster than companies can hire people with them. Talent is no longer a fixed asset in this environment; it is a moving target. But a lot of companies still plan their workforces using slow, old-fashioned, and reactive methods that work better in a more stable business world. Traditional workforce planning is based on the idea that the future will be similar to the past. Annual headcount plans, static org charts, and hiring models based on the budget only work when business changes are small. Change is happening at an ever-increasing rate today. Not years, but quarters, market conditions change. AI is always changing how jobs work. Remote w...
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Prime Bridge Solutions Leads Global Launch to Redefine Customer Experience in the BPO Industry

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Prime Bridge Solutions, a rising provider of customer support and call center services, announced the global launch of its customer experience platform designed to transform how businesses deliver scalable, secure, and high-performance customer service. With a strong focus on first-call resolution (FCR), inside sales enablement, and technology-driven performance, this milestone marks Prime Bridge’s official entry into the international Business Process Outsourcing (BPO) and CX market. The launch underscores Prime Bridge’s mission to build brand credibility and expand its global presence while helping businesses enhance service quality, drive revenue, and improve operational efficiency. Through its integrated customer engagement solutions, the company aims to address the growing demand for agile, cost-effective, and high-quality customer support in a market increasingly shaped by digital transformation and rising consumer expectations for immediacy, reliability, and personalization. ...
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SWBC Payroll + HR Expands Solutions to Support Hiring and Workforce Development

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End‑to‑end recruiting and learning solutions that help businesses attract talent and develop stronger teams SWBC Payroll + HR announced the expansion of its talent solutions portfolio with the launch of JobFusion, a comprehensive recruiting solution, alongside Learn By Design, an all‑in‑one e‑learning and employee development platform. Together, these solutions support businesses across the entire talent lifecycle—helping employers attract the right candidates, build critical skills, and drive sustained workforce performance. Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox With Learn By Design and JobFusion, we’re delivering an integrated approach that helps employers build stronger teams from day one and support continued growth with confidence. JobFusion, powered by SWBC, combines hands‑on recruiting expertise with proven technology to manage key stages of the hiring process. The solution supports employers with essen...
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Phenom Acquires Be Applied to Power Skills‑First Hiring at Enterprise Scale

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Cognitive assessments for hiring deliver fair, scalable skills validation across high‑volume and specialized roles Phenom, the leader in applied AI that helps organizations hire faster, develop better and retain longer, announced the acquisition of Be Applied, an AI‑driven cognitive assessment solution that validates candidate and employee capabilities at scale. By combining Phenom’s AI with Be Applied’s evidence‑based assessments, enterprises can confidently move to skills‑first hiring without sacrificing speed, quality or fairness. Catch more HRTech Insights:  HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox “The shift to skills-based hiring has created a critical gap in how organisations validate talent at enterprise scale,” said David Perring, Chief Insights Officer at Fosway Group. “Phenom’s acquisition of Applied… directly addresses that gap…” Talent Gaps and AI Drive the Shift to Skills-Based Hiring The shift to skills-based hiring is acce...
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Reading the Exit Signals: 5 Data-Driven Warning Signs Leaders Can Miss

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Employee turnover is no longer a people issue; it’s a balance-sheet problem. Gallup estimates that disengagement alone costs the global economy $8.8 trillion a year , and much of that loss shows up when high performers quietly walk out the door. At the company level, replacing a single employee routinely costs between one-half and double their annual salary once lost productivity, recruiting, and ramp-up time are factored in. And yet most organizations still treat resignations like lightning strikes—sudden, unpredictable, unavoidable. Here’s the reality: almost no one leaves suddenly. They leave gradually, first in attention, then effort, then presence. Disengagement is a process, not an unforeseeable event. In a workplace now mediated by digital systems, that process leaves a trail. How people collaborate, where they spend their time, what they stop doing—all of it is visible in patterns of behavior. Here are five early warning signs that someone may already be halfway out the do...
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Phenom Cloud Expands Enterprise Digitalization Capabilities with Lexy – AI-Powered Digital Consultants and Agents for HR

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A next-generation suite of AI-powered digital consultants designed to automate, optimize, and elevate enterprise People Operations at scale. Phenom Enterprise Cloud today introduced Lexy Digital Consultants for People Operations, an innovative suite of AI-powered agents built to reimagine how organizations run, optimize, and scale their employee operations. The Lexy Agents, including Lexy Recruiter, Lexy Data Analyzer, Lexy Data Migration, Lexy Enterprise Insights, Lexy Configurator, Lexy Learning, Lexy Talent, Lexy Administrator, Lexy Support, Lexy Vibe Manager, Lexy Testing, and Lexy Support, bring intelligence, automation, and predictive power at every stage of the employee journey. “Enterprises are under increasing pressure to modernize their people operations, improve employee engagement, and streamline complex processes,” said Sasidhar Kalagara, Chief Operating Officer at Phenom Enterprise Cloud. “Our new suite of Lexy Agents is built to address these challenges head-on....
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