WorkJam Launches Data-as-a-Service to Empower Smarter Decision-Making and Drive Frontline Success

WorkJam Launches Data-as-a-Service to Empower Smarter Decision-Making and Drive Frontline Success

New Service Provides On-Demand Workforce Data for Better Sales, Operations, and AI Integration

WorkJam, the leading digital frontline workplace solution, announced the launch of its new Data-as-a-Service (DaaS) offering, designed to provide customers with critical access to their valuable business data. This new feature unlocks powerful reporting capabilities, enables smarter decisions, and strengthens WorkJam’s position as an open, extensible platform that drives innovation.

“This is a game-changer for our customers,” said Steven Kramer, CEO of WorkJam. “With Data-as-a-Service, we’re putting the power of data directly into their hands, enabling them to go beyond standard reporting to uncover insights and drive innovation that were previously out of reach. This is a transformative leap forward, adding to WorkJam’s robust frontline platform. By giving businesses the tools to harness their data, build custom reports, and integrate advanced technologies like AI, we’re empowering them to make smarter, faster decisions that boost efficiency, elevate frontline performance, and ultimately achieve greater success in an increasingly competitive landscape.”

With Data-as-a-Service, customers can now access their data on demand, seamlessly integrate it into their existing business intelligence (BI) tools, and build customized reports tailored to their unique needs. Instead of navigating multiple systems, businesses can centralize their data within one system, enabling more advanced insights and actionable decision-making.

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For example, organizations can now analyze how task execution at specific locations impacts sales performance, offering a deeper understanding of what drives frontline success and where opportunities for improvement lie.

Data-as-a-Service provides IT teams with the flexibility to control their data and build bespoke reporting solutions. Business and Operations leaders can leverage Data-as-Service to enable even more frontline workflows and expand on their Workforce Orchestration. This opens doors for leveraging artificial intelligence and other cutting-edge technologies and positions WorkJam as a strategic partner for IT-driven innovation.

Offering access to WorkJam data, Data-as-a-Service addresses the growing demand for advanced data analytics and insights. WorkJam DaaS eliminates the need for custom extracts or daily feeds as other systems may require and provides autonomy to its users. Additionally, WorkJam partners can leverage this new capability to create value-added consulting services, further expanding the platform’s ecosystem.

Data-as-a-Service is designed with flexibility and security in mind, with pricing considerations that account for data storage, query compute time and egress, and ongoing maintenance and support. This ensures that businesses of all sizes can benefit from this powerful new module.

The launch of Data-as-a-Service underscores WorkJam’s commitment to creating a more open and extensible platform. By enabling customers and partners to access and utilize data in innovative ways, WorkJam is paving the way for a future where businesses can seamlessly adapt to their unique challenges and opportunities.

The addition of Data-as-a-Service is the latest in a series of strategic investments by WorkJam, complementing recent innovations such as Shift Bidding, which streamlines scheduling and shift packaging in unionized and complex work environments to make it simpler, faster and fairer; Live Streaming, enabling real-time video broadcasts directly within the platform; and the AI Chatbot, a centralized, intelligent hub that enhances how employees search for and access information through a conversational discovery experience.

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[To share your insights with us, please write to psen@itechseries.com ] 

The post WorkJam Launches Data-as-a-Service to Empower Smarter Decision-Making and Drive Frontline Success appeared first on TecHR.



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